Legal
Refund Policy
Draft policy — to be reviewed and confirmed by Lunar CNC before launch.
§01Requesting a refund
Request a refund from Orders & billing in your dashboard, or open a support ticket referencing your order.
§02Review
Each request is reviewed by our team. Refund eligibility windows will be confirmed before plans go on sale.
§03Effect on licenses
When a refund is issued, the license tied to that order is revoked and download access for that plan ends.
§04Subscriptions
You can cancel a subscription at any time; it stays active until the end of the paid period.